Handling Blog Comments

You will notice that few comments appear on my blog. It’s not that I haven’t received comments – I receive several comments every day, especially on the Typography blog post – but the vast majority of the comments do not contribute to the blog. Unless the comment offers something of value to the readers of the blog, I don’t approve it. Typically these comments are something along the lines of “Thank you for your blog posting. It’s a very nice blog.” Certainly a nice sentiment, but it doesn’t offer any value. They are almost always from someone at a company trying to promote their own website by having links to their website on someone else’s blog. It is important to have links on other websites and offering comments on other people’s blog is a good way to do that – but there must be valuable content in the comment to make it worthy of reading and following the link back to your site. Otherwise, it’s a waste of time.

A useful comment would be something along the lines of, “I have received a great deal of positive feedback on my website by using the techniques recommended in this blog. My website’s typography looks much more professional and refined and my readers have commented that it make it easier to read. Another great resource I’ve found for typography is (website address.)” This is a comment I would approve. Even a negative comment such as, “I disagree. I think it’s ridiculous to spend that much time just making the typography look pretty – the readers come to my website for information, no to ooh and ah over a pretty website.” At least it’s an expression of opinion that is relevant to the topic and will, hopefully, generate more discussion.

Comments are resources for your blog. If the writer of the comment has typos or grammar errors, correct them before approving the post. Their errors would reflect badly on your own blog. Of course, you do not allow comments to appear on your blog until they have been reviewed – it is much too dangerous to allow people to add content to your website without your approval.

Blogs collect a lot of spam. There are filters such as Akismet (no longer free except for personal websites) or Mollom that help reduce it, but it is just a fact of life that blogging will include processing spam. Even if Akismet or Mollom don’t consider a comment to be spam, does it add value to your blog? You still have to do some manual filtering, though it will be much less than without the filter.